We are currently seeking an Account Coordinator in the Packaging 'Box' Sales Division.  This position will work with Customer Service and the Sales Representatives in coordinating and supporting a variety of sales activities for established accounts.  Additional responsibilities include assistance to the sales team in developing increased business within those accounts.

The main responsibilities of this position will be:

• Solidifying existing customer relationships by:
• Responding quickly to customer requests, primarily via phone and e-mail
• Problem resolution
• Proactively assessing customer satisfaction and presenting ideas for improvement
• Adding value to our services
• Handling customer projects (proposals, new programs, requests)
• Internal liaison for accounts as required with other departments
• Working with the purchasing department to source new products; setting up new products in the system
• Working with sales and product marketing on the introduction of new products
• Maintaining the customer's information on the E-Commerce site
• Creating and updating templates, user maintenance

Qualifications for this position include:

• A minimum of 3 years of experience in customer service, inside sales, account coordination or sales
• Good organizational, priority and time management skills
• The ability to work effectively as a member of a tem
• Detail-oriented
• Excellent verbal and written communication skills
• Proficiency in Word, PowerPoint and Excel required
• Knowledge of distribution processes and IS systems is a definite plus

If you meet the above qualifications and interested in submitting your resume, please click on the link below.