We are looking for a candidate to work from 12:00 AM to 8:00 AM who will be responsible for various activities at all levels of operations associated with the multi-platform environment consisting of Intel and iSeries computers.

The main responsibilities of this position include:

• Reviewing job schedules, work queues, and production batch processing.
• Performing daily tape back-ups, monitoring batch cycles, logs and error messages.
• Rotating on-call assignments determined by the needs of the business.
• Escalating calls to the next level when needed by contacting another internal IS member or placing a call to an outside vendor/service provider.
• Tracking and tracing maintenance calls and follow-up.
• Maintaining user accounts and all system related reporting and compliance.
• Developing and administering new-user training and orientation.
• Maintaining user accounts.
• Changing printer/fax/copier toners.

The ideal candidate must have the following qualifications:

• 2-3 years of experience working with iSeries and Wintel systems. JD Edwards a plus!
• Flexible and able to support a computer operations environment in a 24 by 7 global processing environment.
• Able to start work 12:00 AM to 8:00 AM, Sunday evenings to Friday mornings. Shift will rotate throughout the year.
• Strong knowledge of Windows Desktop OS, Microsoft Office products and GroupWise 6.5
• User-based familiarity with Novell NetWare and Microsoft networks, AS/400 and communications programs (eg. Cisco VPN client, Windows Remote Desktop, Windows Dial-up Networking).
• Excellent verbal communications skills and attention to detail.